Your Privacy Our Priorities

Welcome to 77bro. We believe your privacy is a fundamental right, not a privilege. This Privacy Policy explains what information we collect when you use the 77bro platform, how we use it, and the steps we take to keep it safe.

This policy applies to the 77bro website (77bro.biz), mobile app, and all associated services. By using our platform, you are considered to have accepted this Privacy Policy. Please read it carefully.

We review and update this policy on a regular basis. For any significant changes, we will notify you via email or in-app notification. The "Last Updated" date at the top of this page always reflects the most recent version.

77bro collects the following categories of information. Each category is collected for a specific reason and is essential to providing you with our services.

We never store your password in plain text — passwords are kept in hashed form only. Your card number and mobile banking PIN are never stored on 77bro's servers.

77bro uses your information only for specific, legitimate purposes. Collecting unnecessary data goes against our policy. Here is why we collect information:

• Account Management: For registration, login, password reset, and account verification.
• Financial Transactions: Processing deposits, handling withdrawals, and maintaining transaction records.
• Customer Support: To handle your complaints, questions, and support requests.
• Security & Fraud Prevention: To detect unauthorized access, money laundering, and fraudulent activity.
• Responsible Gaming: To monitor gaming behaviour and identify or prevent signs of potential addiction.
• Legal Obligations: To comply with applicable laws and regulatory guidelines.
• Service Improvement: To improve platform performance and enhance the user experience.
• Promotional Communications: To send you offers and updates based solely on your consent.

77bro may share your personal information with third parties only in very limited circumstances and under strict conditions, which are as follows:

• Payment Processor: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions. These institutions are bound by their own privacy policies.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Anti-Fraud Partners: Limited information may be shared with fraud detection service providers.
• Technology Service Providers: Cloud hosting and IT service providers may process data, but are bound by strict confidentiality agreements.

Before sharing data with any third-party partner, 77bro ensures they comply with international data protection standards. No third party may use your information for their own purposes.

77bro uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the site functions properly.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

77bro does not store your data indefinitely. A specific retention period has been defined for each type of information:

• Account Information: For the duration the account is active and 5 years after closure (for legal compliance).
• Financial Transaction Records: 7 years (in accordance with Bangladesh's financial regulations).
• Gaming History: 3 years after account closure.
• Customer Support Contact: 2 years.
• Log Files & Technical Data: 90 days.
• Marketing Preferences: Deleted immediately upon subscription cancellation.

Once the retention period expires, data is automatically deleted or anonymized so it can no longer be linked to any individual.

As a 77bro user, you have several important rights over your own data. We fully respect and uphold these rights:

To exercise any of your rights support@77bro.bizto email us. We are obligated to respond within 30 days.

77bro follows the highest industry security standards to protect your data. Our multi-layered security framework is as follows:

• TLS/SSL Encryption: All data transfers are secured with 256-bit TLS encryption.
• AES-256 Database Encryption: All stored data is kept in encrypted form.
• Firewall & DDoS Protection: Advanced server-level protection against cyber attacks.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Access Control: Only authorized personnel have access to specific data.
• Penetration Testing: System vulnerabilities are assessed every quarter.

In the event of a data breach, we will notify affected users by email within 72 hours and take immediate action.

77bro is a responsible gaming platform. Our services are strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Age verification is mandatory at registration. If we become aware for any reason that a user is underage, their account will be closed immediately and all associated data will be deleted.

If a parent suspects their child has created an account on 77bro, please contact us immediately support@77bro.bizto get in touch.

For any privacy-related questions, concerns, or complaints, please contact our dedicated Privacy Team. We take every request seriously.

• Email: support@77bro.biz
• Response Time: Initial response within 3 business days, full resolution within 30 days.
• Language: You can reach us in both Bangla and English.

Please read this privacy policy in full before reaching out to us. Most questions are answered here. We are always ready to help resolve any concerns you may have.